Reimbursements

We would like to highlight our reimbursement process in a few easy and simple steps for your convenience. You can help us to process your claims quickly by following the advice below.

Applying for Reimbursement

In the case where you have had to pay for a medical service that is a covered benefit under your insurance policy, you will be required to submit your receipts, the original bill from the provider where it shows your payment, and the completed and signed claim form. It is recommended that you keep a copy of all documents submitted to your insurer for your records.

This information should be mailed to the address listed below.

It is important to note that reimbursements are handled in the country where you are insured and inquiries should be made by calling the phone number on the back of your insurance identification card or by e-mail to your insurer directly. This information should be mailed to the address listed below. Global Excel would be happy to assist you by forwarding your reimbursement documents to your insurance company.

BDAE and Global Excel are dedicated to assuring that you gain access to health care in the US in an efficient and cost effective manner. BDAE has chosen Global Excel because of its unique customer services and we look forward to providing those for your convenience.

Please feel free to use the dedicated address or contact numbers for any questions you might have at any point during the process.

Global Excel Managed Health Care, Inc.

Email address: healthassistance@globalexcel.com

For claims in other countries than the USA please contact BDAE Group:
BDAE Gruppe
Kuehnehoefe 3
22761 Hamburg